Customers value research

McKnight, S., 2006. Customers value research. In: T.K. Flaten, ed., Management, marketing and promotion of library services based on statistics, analyses and evaluation. Munchen: K.G. Saur, pp. 206-216. ISBN 3598218486

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Item Type:	Chapter in book
Creators:	McKnight, S.
Publisher:	K.G. Saur
Place of Publication:	Munchen
Date:	2006
ISBN:	3598218486
Divisions:	Professional Services > Libraries and Learning Resources
Record created by:	EPrints Services
Date Added:	09 Oct 2015 09:41
Last Modified:	19 Oct 2015 14:21
URI:	https://irep.ntu.ac.uk/id/eprint/1170

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