Driven to excess? Linking calling, character and the (mis)behaviour of marketers

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Woodall, T. ORCID: 0000-0002-8949-5577, 2012. Driven to excess? Linking calling, character and the (mis)behaviour of marketers. Marketing Theory, 12 (2), pp. 173-191. ISSN 1470-5931

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Official URL: https://doi.org/10.1177/1470593111418797

Abstract

We are presently at a point of unique circumstantial convergence where recession, an increased emphasis on business ethics, and marketer’s reluctance to accept shifting social agendas have combined to identify the need for a new approach to marketing. Using concepts from the human resources, marketing and psychology literatures, and especially Erich Fromm’s ideas concerning economic character, this paper posits that marketers – as a professional community – are driven to promote consumerist outcomes; victims of an automaton amalgam of calling and character. The analysis suggests the vulnerability of both marketer and consumer are mutually reinforcing and that we need, somehow, to break this damaging cycle of dependence. We know little, however, about how marketers think and feel about their discipline, so this paper also promotes an agenda for marketer behaviour research, as a countervailing balance to a currently disproportionate focus on the consumer.

Item Type:

Journal article

Publication Title:

Marketing Theory

Creators:

Woodall, T.

Publisher:

Sage

Date:

June 2012

Volume:

Number: