Customer injustice and CWB: venting and emotional labor as mediators

Van Jaarsveld, D., Rupp, D., Kougiannou, K. ORCID: 0000-0002-6422-3831 and Fortin, M., 2014. Customer injustice and CWB: venting and emotional labor as mediators. In: 29th Annual Conference of the Society for Industrial and Organizational Psychology 2014, Honolulu, Hawaii, 15-17 May 2014, Honolulu, Hawaii.

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Item Type:	Conference contribution
Creators:	Van Jaarsveld, D., Rupp, D., Kougiannou, K. and Fortin, M.
Date:	2014
Divisions:	Schools > Nottingham Business School
Record created by:	EPrints Services
Date Added:	09 Oct 2015 11:03
Last Modified:	09 Jun 2017 13:47
URI:	https://irep.ntu.ac.uk/id/eprint/22052

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