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Alkahtani, S.B.Z., 2011. Customer centricity at Saudi telecommunication company (STC): an investigation of user perspectives on customer centricity at Saudi telecom call centre. DBA, Nottingham Trent University.
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216293_Complete Thesis (Documents 1-6) REDUCED.pdf Download (6MB) | Preview |
| Item Type: | Thesis |
|---|---|
| Creators: | Alkahtani, S.B.Z. |
| Date: | 2011 |
| Divisions: | Schools > Nottingham Business School |
| Record created by: | EPrints Services |
| Date Added: | 09 Oct 2015 09:35 |
| Last Modified: | 21 Jul 2016 11:02 |
| URI: | https://irep.ntu.ac.uk/id/eprint/226 |
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