Customer centricity at Saudi telecommunication company (STC): an investigation of user perspectives on customer centricity at Saudi telecom call centre

ALKAHTANI, S.B.Z., 2011. Customer centricity at Saudi telecommunication company (STC): an investigation of user perspectives on customer centricity at Saudi telecom call centre. DBA, Nottingham Trent University.

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Item Type: Thesis
Creators: Alkahtani, S.B.Z.
Date: 2011
Divisions: Schools > Nottingham Business School
Depositing User: EPrints Services
Date Added: 09 Oct 2015 09:35
Last Modified: 21 Jul 2016 11:02
URI: http://irep.ntu.ac.uk/id/eprint/226

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