Examining the influence of service quality and secondary influence on the behavioral intention to change Internet service provider

Dwivedi, Y.K., Papazafeiropoulou, A., Willem-Paul, B. and Lal, B. ORCID: 0000-0003-1340-1746, 2010. Examining the influence of service quality and secondary influence on the behavioral intention to change Internet service provider. Information Systems Frontiers, pp. 207-217.

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Item Type: Journal article
Publication Title: Information Systems Frontiers
Creators: Dwivedi, Y.K., Papazafeiropoulou, A., Willem-Paul, B. and Lal, B.
Date: 2010
Identifiers:
NumberType
10.1007/s10796-008-9074-7DOI
Divisions: Schools > Nottingham Business School
Depositing User: EPrints Services
Date Added: 09 Oct 2015 11:07
Last Modified: 09 Jun 2017 13:49
URI: http://irep.ntu.ac.uk/id/eprint/22963

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