Organizational identification, work engagement, and job satisfaction

Karanika-Murray, M. ORCID: 0000-0002-4141-3747, Duncan, N., Pontes, H.M. ORCID: 0000-0001-8020-7623 and Griffiths, M.D. ORCID: 0000-0001-8880-6524, 2015. Organizational identification, work engagement, and job satisfaction. Journal of Managerial Psychology, 30 (8), pp. 1019-1033. ISSN 0268-3946

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Abstract

Purpose:
Organizational identification refers to a person's sense of belonging within the organization in which they work. Despite the importance of organizational identification in work-related attitudes and organizational behavior, little research has directly examined the mechanisms that link these. The aim of this study was to provide an understanding of how organizational identification relates to job satisfaction.
Design/methodology/approach:
Adopting a social identity perspective, we present and test two models whereby work engagement and its constituent dimensions (vigor, dedication, andabsorption) mediate the relationship between organizational identification and job satisfaction.
Findings:
Bootstrapped mediation analyses provided support for full mediation whereby there is an indirect (via work engagement) and positive effect of organizational identification on job satisfaction. Analyses also provided support for the mediating effects of the three dimensions of work engagement, vigor, dedication and absorption, in this relationship.
Research limitations/implications:
Although cross-sectional, this study provides a needed first step towards an understanding of the important role of organizational identification for job satisfaction and the mediating role of work engagement in this relationship.
Originality/value:
These results obtained provide valuable insights into the effects of organizational identification and address some of the gaps in understanding social identity as the context for work behaviors. Theoretical and practical implications for strengthening employee engagement and enhancing organizational identification are discussed.

Item Type: Journal article
Publication Title: Journal of Managerial Psychology
Creators: Karanika-Murray, M., Duncan, N., Pontes, H.M. and Griffiths, M.D.
Publisher: Emerald
Date: 2015
Volume: 30
Number: 8
ISSN: 0268-3946
Identifiers:
NumberType
10.1108/JMP-11-2013-0359DOI
Divisions: Schools > School of Social Sciences
Record created by: Linda Sullivan
Date Added: 16 Nov 2015 16:05
Last Modified: 09 Jun 2017 13:57
URI: https://irep.ntu.ac.uk/id/eprint/26348

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