Retail customer service

Resnick, S. ORCID: 0000-0002-4471-7594, 2015. Retail customer service. In: H. Goworek and P.J. McGoldrick, eds., Retail marketing management: principles and practice. Harlow: Pearson, pp. 246-265. ISBN 9780273758747

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Item Type:	Chapter in book
Creators:	Resnick, S.
Publisher:	Pearson
Place of Publication:	Harlow
Date:	2015
ISBN:	9780273758747
Divisions:	Schools > Nottingham Business School
Record created by:	Jonathan Gallacher
Date Added:	27 Apr 2016 13:40
Last Modified:	09 Jun 2017 14:02
URI:	https://irep.ntu.ac.uk/id/eprint/27702

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