Retail customer service

Resnick, S. ORCID: 0000-0002-4471-7594, 2015. Retail customer service. In: H. Goworek and P.J. McGoldrick, eds., Retail marketing management: principles and practice. Harlow: Pearson, pp. 246-265. ISBN 9780273758747

Full text not available from this repository.
Item Type: Chapter in book
Creators: Resnick, S.
Publisher: Pearson
Place of Publication: Harlow
Date: 2015
Divisions: Schools > Nottingham Business School
Depositing User: Jonathan Gallacher
Date Added: 27 Apr 2016 13:40
Last Modified: 09 Jun 2017 14:02
URI: http://irep.ntu.ac.uk/id/eprint/27702

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