Adoption of RFID technologies in UK logistics: Moderating roles of size, barcode experience and government support

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Ramanathan, R., Ramanathan, U. ORCID: 0000-0002-7473-4643 and Ko, L.W.L., 2014. Adoption of RFID technologies in UK logistics: Moderating roles of size, barcode experience and government support. Expert Systems with Applications, 41 (1), pp. 230-236. ISSN 0957-4174

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Official URL: http://doi.org/10.1016/j.eswa.2013.07.024

Abstract

Due to globalization, logistics has become an important part in the supply chain. Many logistics service providers have realised the importance of adoption of technologies that can help manufacturers, warehouses, and retailers to communicate with each other more efficiently. Among many logistics technologies, Radio frequency identification (RFID) has been identified as an important technology to improve logistics operations and supply chain management, and thus is increasingly gaining both practitioners’ and researchers’ attention. The purpose of this study is to identify the impact of usability features of RFID in the adoption of the technology by the logistics sector in the UK. We have used questionnaire survey method to collect data from the UK Logistics firms. The analysis of the data shows that the usability of RFID technology positively influences adoption of technology. We have further tested the moderating effects of firm size, experience with barcode use, and government support in adopting RFID. Our results show that government support strongly moderates the link between usability of RFID and its adoption but size and experience with barcode do not moderate this link. We elaborate the contributions of the study and managerial implications of our results in this paper.

Item Type:

Journal article

Publication Title:

Expert Systems with Applications

Creators:

Ramanathan, R., Ramanathan, U. and Ko, L.W.L.

Publisher:

Pergamon Press

Date:

January 2014

Volume:

Number: