Creating cathartic moments in services marketing

Cassidy, K. ORCID: 0000-0003-3969-636X, Baron, S. and Patterson, A., 2014. Creating cathartic moments in services marketing. In: AMA SERVSIG 2014 - International Service Research Conference, Thessaloniki, Greece, 13-15 June 2014.

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Item Type:	Conference contribution
Description:	Paper presented at a Special Session
Creators:	Cassidy, K., Baron, S. and Patterson, A.
Date:	June 2014
Divisions:	Schools > Nottingham Business School
Record created by:	Linda Sullivan
Date Added:	19 Jan 2017 09:51
Last Modified:	09 Jun 2017 14:11
URI:	https://irep.ntu.ac.uk/id/eprint/29848

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