A critical review of the Exit-Voice-Loyalty-Neglect literature: limitations, key challenges and directions for future research

Aravopoulou, E., Mitsakis, F.V. ORCID: 0000-0001-8454-5777 and Malone, C., 2017. A critical review of the Exit-Voice-Loyalty-Neglect literature: limitations, key challenges and directions for future research. International Journal of Management, 6 (3), pp. 1-10. ISSN 2278-5353

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Abstract

The study of human behaviour holds a prominent role in organizational behavior literature. For almost 45 years, the exit, voice, loyalty and neglect typology has attracted scholars' interest and has been linked to employee responses towards dissatisfaction and problematic events in the workplace. This paper reviews the literature and identifies and addresses key theoretical and methodological deficiencies that the exit, voice, loyalty and neglect typology faces that have been either ignored or undeveloped. Moreover, by unpicking this typology as currently portrayed in the existing literature, it proposes key challenges that need to be addressed and provides directions for future research.

Item Type: Journal article
Publication Title: International Journal of Management
Creators: Aravopoulou, E., Mitsakis, F.V. and Malone, C.
Publisher: International Journal of Management
Date: July 2017
Volume: 6
Number: 3
ISSN: 2278-5353
Divisions: Schools > Nottingham Business School
Depositing User: Linda Sullivan
Date Added: 04 Sep 2017 08:35
Last Modified: 04 Sep 2017 08:36
URI: http://irep.ntu.ac.uk/id/eprint/31528

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