Touchscreen and perceived usability: a comparison of attitudes between older and younger mobile device users

Page, T. ORCID: 0000-0002-6622-0810, 2017. Touchscreen and perceived usability: a comparison of attitudes between older and younger mobile device users. i-manager’s Journal on Mobile Applications and Technologies, 3 (1), pp. 1-16. ISSN 2350-1413

[img]
Preview
Text
9818_Page.pdf - Post-print

Download (19MB) | Preview

Abstract

With increasing popularity of touchscreen phones, there is a corresponding increasing emphasis on ergonomics considerations with a focus on use and interaction style between older and younger users. The purpose of this research was to evaluate the use of touchscreen phone interfaces to discover if they are designed to be inclusive and consider ergonomics. The research methods comprised interviews and focus groups in order to gain qualitative data on the use and satisfaction of touchscreen phones in relationship to age. Results have demonstrated a variety of opinions among the age groups, with users in the 18-25 age-range promoting a positive attitude towards brands, but blaming technology for errors, in contrast to users in the 60-70 age range who blamed themselves for errors and were more focused on function than brand. The study has gone some way towards enhancing our understanding of the attitudes surrounding inclusive design in relation to touchscreen phones.

Item Type: Journal article
Publication Title: i-manager’s Journal on Mobile Applications and Technologies
Creators: Page, T.
Publisher: i-manager Publications
Date: 15 March 2017
Volume: 3
Number: 1
ISSN: 2350-1413
Divisions: Schools > School of Architecture, Design and the Built Environment
Depositing User: Jonathan Gallacher
Date Added: 03 Jan 2018 14:36
Last Modified: 03 Jan 2018 14:36
URI: http://irep.ntu.ac.uk/id/eprint/32260

Actions (login required)

Edit View Edit View

Views

Views per month over past year

Downloads

Downloads per month over past year