Human factor: the bridge to a successful intervention in MTO (Make-To-Order) manufacturing environment

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Yeong, A. ORCID: 0000-0003-4930-2301 and Stratton, R. ORCID: 0000-0001-5437-4233, 2018. Human factor: the bridge to a successful intervention in MTO (Make-To-Order) manufacturing environment. In: EurOMA 2018: 25th Annual EurOMA (European Operations Management Association) Conference, Budapest, Hungary, 24-26 June 2018.

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Abstract

This paper aims to demonstrate how human factor played an essential role in the design and implementation of a production planning and control (PPC) system to improve a company's operating performance. Although various operations management (OM) concepts, tools and techniques have been introduced by academia, the disconnection between academia and actual practice is still apparent. The importance of 'contextual knowledge' in introducing an intervention refers not only to the 'technical', but also to the 'socio' aspect of the system. Balance is achieved by considering the 'fit' between OM concepts and technology, as well as the human/social and organisational aspect in introducing a practical PPC system.

Item Type:	Conference contribution
Creators:	Yeong, A. and Stratton, R.
Date:	June 2018
Divisions:	Schools > Nottingham Business School
Record created by:	Jonathan Gallacher
Date Added:	24 May 2018 12:36
Last Modified:	21 Jan 2020 16:08
URI:	https://irep.ntu.ac.uk/id/eprint/33716