An analysis of consumer protection for gamblers across different online gambling operators in Ireland: a descriptive study

Cooney, C., Columb, D., Costa, J., Griffiths, M.D. ORCID: 0000-0001-8880-6524 and O’ Gara, C., 2018. An analysis of consumer protection for gamblers across different online gambling operators in Ireland: a descriptive study. International Journal of Mental Health and Addiction. ISSN 1557-1874

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Abstract

The aim of the present study was to evaluate the responsible gambling tools which are available to online gamblers at Irish online gambling websites. The present study used a similar methodology to a recent study carried out on the world’s most popular websites (Bonello and Griffiths Gaming Law Review and Economics, 21, 278–285, 2017), where 50 of the most advertised online gambling websites were evaluated in relation to their responsible gambling (RG) practices. The present study evaluated 39 gambling websites with either a “.ie” or “.com/ie” domain. Each website was evaluated by checking for a number of RG practices, including presence of a dedicated RG page; age verification; access to gambling account history; the availability of RG tools, such as limit setting facilities and exclusion settings; and links to limit-setting options on the deposit page. Descriptive statistics were then performed on the results from each website. Of the 39 online gambling operators identified, 22 redirected gamblers to a “.com” domain, while 17 operators remained as a “.ie” domain. Thirty-five websites (89.7%) visited had a dedicated RG page. Responsible gambling features were evaluated and demonstrated to be available in an inconsistent manner across online gambling websites. Irish websites were shown to perform poorly in comparison with non-Irish counterparts in the provision of RG tools. The researchers of the present study are not aware of any similar studies conducted to date in Ireland.

Item Type: Journal article
Publication Title: International Journal of Mental Health and Addiction
Creators: Cooney, C., Columb, D., Costa, J., Griffiths, M.D. and O’ Gara, C.
Publisher: Springer
Date: 18 September 2018
ISSN: 1557-1874
Identifiers:
NumberType
10.1007/s11469-018-9968-7DOI
9968Publisher Item Identifier
Rights: Open Access: This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. © The Author(s) 2018.
Divisions: Schools > School of Social Sciences
Record created by: Jill Tomkinson
Date Added: 03 Oct 2018 10:10
Last Modified: 03 Oct 2018 10:10
URI: http://irep.ntu.ac.uk/id/eprint/34602

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