Ostracism in the workplace

Harvey, M, Moeller, M, Kiessling, T and Dabić, M ORCID: https://orcid.org/0000-0001-8374-9719, 2018. Ostracism in the workplace. Organizational Dynamics. ISSN 0090-2616

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Abstract

Ostracism is a painful experience with potential negative consequences on an individual, a group or an entire organization. The goal of this paper is to describe, discuss and evaluate the impact of ostracism on those enacting the ostracism and on those who experience ostracism and who are witness to the ostracism process in the workplace. Three main forms of are explored: physical ostracism; social ostracism, and cyber-ostracism. The paper discusses triggers for ostracism in the workplace, the impact of ostracism on the individual, responses to ostracism by the ostracized, the impact on the ostracizer, the impact on the witnesses, outcomes on the working process, the benefits of ostracism and the possibility of ostracism being used as a non-punitive but productive managerial tool. The paper examines a general model for multiple types of ostracism, regardless of cultural, gender, educational or other demographic idiosyncrasies. For managers, we offer an ostracism firm audit to identify possible ostracism cases across the firm and its stakeholders and suggest a plan for correction.

Item Type:	Journal article
Publication Title:	Organizational Dynamics
Creators:	Harvey, M., Moeller, M., Kiessling, T. and Dabić, M.
Publisher:	Elsevier
Date:	9 October 2018
ISSN:	0090-2616
Identifiers:	Number Type 10.1016/j.orgdyn.2018.08.006 DOI S0090261618301013 Publisher Item Identifier
Divisions:	Schools > Nottingham Business School
Record created by:	Linda Sullivan
Date Added:	24 Oct 2018 11:07
Last Modified:	31 May 2021 15:15
URI:	https://irep.ntu.ac.uk/id/eprint/34727

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