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de Souza Moraes, S., Jabbour, C.J.C., Battistelle, R.A.G., Rodrigues, J.M., Renwick, D.W.S. 
ORCID: 0000-0001-6819-5746, Foropon, C. and Roubaud, D.,
2018.
When knowledge management matters: interplay between green human resources and eco-efficiency in the financial service industry.
Journal of Knowledge Management.
ISSN 1367-3270
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12693_Renwick.pdf - Post-print Download (1MB) | Preview |
Abstract
Purpose: Drawing on the ability–motivation–opportunity theory applied to the greening of service industries, this paper aims to analyze the extent to which green human resource management plays a role in the adoption of eco-efficiency principles in the financial sector. Environmental knowledge management represents one of the key green human resource management components.
Design/methodology/approach: This study conducted a survey with 178 employees working within one of the largest financial banks in Brazil, which has been investing in eco-efficiency for more than ten years.
Findings: On the basis of structural equation modelling, this study has provided the following findings: Among all factors taken into consideration in this study, only environmental training positively influences eco-efficiency; training may be suffering owing to barriers associated with empowerment and teamwork; the eco-efficiency program of the studied company would get benefits if it provided more autonomy to employees; and finally, the eco-efficiency program of the studied bank could be more effective if connected with green teams.
Originality/value: To date, this is the first work that relates – with empirical evidence from Brazil – GHRM and eco-efficiency in the financial service industry.
| Item Type: | Journal article | ||||
|---|---|---|---|---|---|
| Publication Title: | Journal of Knowledge Management | ||||
| Creators: | de Souza Moraes, S., Jabbour, C.J.C., Battistelle, R.A.G., Rodrigues, J.M., Renwick, D.W.S., Foropon, C. and Roubaud, D. | ||||
| Publisher: | Emerald | ||||
| Date: | November 2018 | ||||
| ISSN: | 1367-3270 | ||||
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| Divisions: | Schools > Nottingham Business School | ||||
| Record created by: | Jonathan Gallacher | ||||
| Date Added: | 27 Nov 2018 16:17 | ||||
| Last Modified: | 27 Nov 2018 16:17 | ||||
| URI: | https://irep.ntu.ac.uk/id/eprint/35146 |
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