Humanitarian supply chain performance management: a systematic literature review

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Abdi, H., De Leeuw, S. ORCID: 0000-0003-3056-8775 and Klumpp, M., 2014. Humanitarian supply chain performance management: a systematic literature review. Supply Chain Management: an International Journal, 19 (56), pp. 592-608. ISSN 1359-8546

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Official URL: http://dx.doi.org/10.1108/SCM-09-2013-0349

Abstract

Purpose - The main purposes of this study are 1) to identify the state of the art of performance measurement and management in humanitarian supply chains, 2) to categorize performance measurement indicators in the five supply chain phases of Gunasekaran and Kobu (2007) and evaluate them based on the evaluation criteria of Caplice and Sheffi (1995), 3) to define gaps as well as challenges in this field and give insights for future research in this domain. Design/methodology/approach - A literature review has been conducted using a structured method based on Denyer and Tranfield (2009) and Rousseau et al. (2008). The state of the art on humanitarian supply chain performance management with a focus on measurement frameworks as well as indicators and their applications in practice is classified in three categories. The first category is the definition and measurement of success in humanitarian supply chains. The second category is managing performance, which focuses on describing and analyzing the actual practice of managing performance. The third category shows the challenges in performance management that humanitarian supply chain actors deal with.

Item Type:

Journal article

Publication Title:

Supply Chain Management: an International Journal

Creators:

Abdi, H., De Leeuw, S. and Klumpp, M.

Publisher:

Emerald

Date:

2014

Volume:

Number: