Employee voice

Holland, P. and Kougiannou, N. ORCID: 0000-0002-6422-3831, 2021. Employee voice. In: Contemporary issues in human resources management. 5th ed. Cape Town, South Africa: Oxford University Press, pp. 295-314. (Forthcoming)

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The purpose of this chapter is to introduce the evolving concepts of employee voice and employee silence which have emerged as important areas of research and management in the last three decades. This growth in interest can be linked to increasing globalisation, deregulation, and a search for competitive advantage in the current increasingly uncertain environment. The chapter looks to define and explain the role of employee voice and employee silence and the key part they play in establishing an effective workplace underpinned by efficient communications. The dark side of voice – silence – is also explored through the concept of structured silence and real-life vignettes.

Item Type: Chapter in book
Creators: Holland, P. and Kougiannou, N.
Publisher: Oxford University Press
Place of Publication: Cape Town, South Africa
Date: 1 October 2021
Divisions: Schools > Nottingham Business School
Record created by: Laura Ward
Date Added: 25 May 2021 12:27
Last Modified: 25 May 2021 12:27
URI: http://irep.ntu.ac.uk/id/eprint/42909

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