Fire and rescue operational effectiveness: the effect of alternative crewing patterns

Maher, K. ORCID: 0000-0002-2279-3465, Bateman, N. and Randall, R., 2020. Fire and rescue operational effectiveness: the effect of alternative crewing patterns. Production Planning & Control, 31 (14), pp. 1195-1206. ISSN 0953-7287

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Abstract

Decreasing demand and reduced budgets are driving changes to traditional crewing methods in the UK Fire and Rescue Service. Using an integration of two years' operational data within a novel framework, this paper assesses the impact of alternative crewing on operational effectiveness in one UK FRS. Changes in crewing patterns were implemented without substantial impact on overall operational effectiveness, but there may be a risk to wider operational resilience. The Overall Effectiveness of Fire Operations (OEFO) assessment tool can inform FRS decision making in an authentic way allowing stakeholder confidence in the outcomes, whilst being timely and not too complex or costly to evaluate. The OEFO approach is an important contribution to practice through its ability to assess public services at a time of challenging reform and demonstrates alterations can be made to crewing patterns to better match demand provided there is consideration of the potential wider impact.

Item Type: Journal article
Publication Title: Production Planning & Control
Creators: Maher, K., Bateman, N. and Randall, R.
Publisher: Taylor & Francis
Date: 25 October 2020
Volume: 31
Number: 14
ISSN: 0953-7287
Identifiers:
NumberType
10.1080/09537287.2019.1701232DOI
1450926Other
Divisions: Schools > School of Social Sciences
Record created by: Linda Sullivan
Date Added: 12 Jul 2021 11:17
Last Modified: 12 Jul 2021 11:17
URI: http://irep.ntu.ac.uk/id/eprint/43403

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