Hospital management by health services management graduates: the change paradigm in Iran

Bastani, P., Mohammadpour, M., Bahmaei, J., Ravangard, R. and Mehralian, G., 2021. Hospital management by health services management graduates: the change paradigm in Iran. Heliyon, 7 (11): e08414. ISSN 2405-8440

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Abstract

Background: The hospital management and its functions can be very important in improving the quality of hospital care, and their managers need several competencies to perform these functions efficiently and effectively. Today, more attention should be paid to the use of professional hospital managers, especially those educated in the field of Health Services Management. The present study aimed to study the change paradigm of hospital management by graduates of Health Services Management in a hospital in Iran as a developing country.

Materials and methods: This study was a qualitative case study conducted in the Hazrate Ali Asghar Hospital in Shiraz, Iran in 2018 in order to determine the “why”, “how” and “what” aspects of applying hospital managers educated in the field of Health Services Management instead of other traditional managers, as a change paradigm. The samples were selected purposefully and semi-structured in-depth interviews with 12 people were used to explain the experiences of management style by graduates of Health Services Management. Data were collected and analyzed simultaneously using the thematic analysis method and with the inductive approach.

Results: Results of the interviews led to the identification of 6 main themes and 26 sub-themes. The main themes were structural reforms, process reforms, organizational culture reforms, performance reforms, resource reforms, and consequences and results.

Conclusion: According to the results, shifting from the use of traditional managers to the use of graduates of Health Services Management in the hospital proposed as a change paradigm in the hospital management is accompanied by some reforms in the hospital structures, processes, resources, culture, and performance. Such reforms may lead to some valuable final consequences and results such as increasing patient and staff satisfaction and effectiveness of actions and activities. This hypothesis is recommended to be tested in other similar settings.

Item Type: Journal article
Publication Title: Heliyon
Creators: Bastani, P., Mohammadpour, M., Bahmaei, J., Ravangard, R. and Mehralian, G.
Publisher: Elsevier
Date: November 2021
Volume: 7
Number: 11
ISSN: 2405-8440
Identifiers:
NumberType
10.1016/j.heliyon.2021.e08414DOI
1565400Other
Rights: © 2021 the author(s). Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/bync-nd/4.0/).
Record created by: Jonathan Gallacher
Date Added: 15 Jul 2022 09:56
Last Modified: 15 Jul 2022 09:56
URI: http://irep.ntu.ac.uk/id/eprint/46607

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