Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services

Kelly, M., Egbunike, J.N., Kinnersley, P., Hood, K., Owen-Jones, E., Button, L.A., Shaw, C., Porter, A., Snooks, H., Bowden, S. and Edwards, A., 2010. Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services. Family Practice, 27 (6), pp. 652-663. ISSN 0263-2136

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Item Type:	Journal article
Publication Title:	Family Practice
Creators:	Kelly, M., Egbunike, J.N., Kinnersley, P., Hood, K., Owen-Jones, E., Button, L.A., Shaw, C., Porter, A., Snooks, H., Bowden, S. and Edwards, A.
Publisher:	Oxford University Press (OUP)
Date:	1 December 2010
Volume:	27
Number:	6
ISSN:	0263-2136
Identifiers:	Number Type 10.1093/fampra/cmq057 DOI 2185984 Other
Divisions:	Schools > School of Social Sciences
Record created by:	Jeremy Silvester
Date Added:	08 Aug 2024 08:21
Last Modified:	08 Aug 2024 08:21
URI:	https://irep.ntu.ac.uk/id/eprint/51945

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