Service worker appearance and the retail service encounter: the influence of gender and age

Foster, C. ORCID: 0000-0003-2462-5155 and Resnick, S. ORCID: 0000-0002-4471-7594, 2013. Service worker appearance and the retail service encounter: the influence of gender and age. The Service Industries Journal, 33 (2), pp. 236-247.

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Item Type:	Journal article
Publication Title:	The Service Industries Journal
Creators:	Foster, C. and Resnick, S.
Publisher:	Routledge
Place of Publication:	Abingdon
Date:	2013
Volume:	33
Number:	2
Identifiers:	Number Type 10.1080/02642069.2011.614341 DOI
Divisions:	Schools > Nottingham Business School
Record created by:	EPrints Services
Date Added:	09 Oct 2015 09:40
Last Modified:	09 Jun 2017 13:07
URI:	https://irep.ntu.ac.uk/id/eprint/780

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