Items where Author is "Kinnersley, P"

Journal article

KELLY, M., EGBUNIKE, J.N., KINNERSLEY, P., HOOD, K., OWEN-JONES, E., BUTTON, L.A., SHAW, C., PORTER, A., SNOOKS, H., BOWDEN, S. and EDWARDS, A., 2010. Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services. Family Practice, 27 (6), pp. 652-663. ISSN 0263-2136

KINNERSLEY, P., EGBUNIKE, J.N., KELLY, M., HOOD, K., OWEN-JONES, E., BUTTON, L.A., SHAW, C., PORTER, A., SNOOKS, H., BOWDEN, S. and EDWARDS, A., 2010. The need to improve the interface between in-hours and out-of-hours GP care, and between out-of-hours care and self-care. Family Practice, 27 (6), pp. 664-672. ISSN 0263-2136

EGBUNIKE, J.N., SHAW, C., PORTER, A., BUTTON, L.A., KINNERSLEY, P., HOOD, K., BOWDEN, S., SNOOKS, H. and EDWARDS, A., 2010. Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services. British Journal of General Practice, 60 (572), e83-e97. ISSN 0960-1643

Research report for external body

EDWARDS, A., EGBUNIKE, J., BALE, S., BOWDEN, S., BUTTON, L., HOOD, K., KELLY, M., KINNERSLEY, P., OWEN-JONES, E., PORTER, A., SHAW, C. and SNOOKS, H., 2009. Identifying service improvements for primary care provision: evaluating patient and carer experiences of using ‘out-of-hours’ service. Cardiff University; Swansea University.