Items where Author is "Wantao, Y"

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Journal article

Ramanathan, U ORCID: 0000-0002-7473-4643, Subramanian, N, Wantao, Y and Vijaygopal, R, 2017. Impact of customer loyalty and service operations on customer behaviour and firm performance: empirical evidence from UK retail sector. Production Planning & Control, 28 (6-8), pp. 478-488. ISSN 0953-7287

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