Items where Author is "Zhu, JC"

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Journal article

ZHU, J.C., RAMANATHAN, R. and RAMANATHAN, U., 2011. Measuring Service Quality using SERVQUAL and AHP: an application to a Chinese IT company and comparison. International Journal of Services and Operations Management, 8 (4), pp. 418-432. ISSN 1744-2370

This list was generated on Wed Dec 11 04:02:44 2019 UTC.