Items where Division is "Libraries and Learning Resources" and Year is 2008

Journal article

MCKNIGHT, S., 2008. Are there common academic library customer values? Library Management, 29 (67), pp. 600-619. ISSN 0143-5124

MCKNIGHT, S. and BERRINGTON, M., 2008. Improving customer satisfaction: changes as a result of Customer Value Discovery. Evidence Based Library and Information Practice, 3 (1), pp. 33-52.

Conference contribution

MCKNIGHT, S., 2008. Enhancing life-long learning, teaching and research through information resources and services. In: Libraries; learning and teaching; and the university, London.

MCKNIGHT, S., 2008. Raising standards: the responsibility of professionals. In: NAG Annual Conference, Norwich, 17 September 2008, Norwich.

MCKNIGHT, S., 2008. Students need stuff: making it easier for online learners. In: eBooks and eContent Conference, University College London, 13 May 2008, London.

TRIKIC, A. and EVETT, L., 2008. A sustainable university-wide approach to embedding accessibility in practise and policy. In: 15th International Conference of the Association of Learning Technology: Rethinking the Digital Divide, ALT-C 2008, Leeds, 9-11 September 2008, Leeds.

WOODALL, T. and MCKNIGHT, S., 2008. Meaning and measurement of value: the answer, of course, is eleven. In: AM2008 Conference, Robert Gordon University, Aberdeen, 7-10 July 2008.

Research report for external body

MCKNIGHT, S. and AUSTIN, K., 2008. Customer Value Discovery for the not-for-profit sector. UNSPECIFIED.

Thesis

YUSOF, N., 2008. Cyberjaya: the making of a high-tech city. PhD, Nottingham Trent University.