Trust and organisational change: an experience from manufacturing

Hay, A. ORCID: 0000-0002-2629-230X, 2002. Trust and organisational change: an experience from manufacturing. SA Journal of Industrial Psychology, 28 (4), pp. 43-47. ISSN 0258-5200

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The introduction of new working practices in manufacturing organisations often highlight increased interdependencies and subsequently a heightened need for trust. The paper presents a study which monitors trust in an organisation that has introduced two such practices, namely team working and Just-In-Time. The study examines trust at a variety of levels at the organisation, over 21 months. It follows the progression of the new working practices, employing a combination of quantitative and qualitative methods. The results show that significant changes in trust occur over time. Further, benefits and consequences of trust to the new working practices are detailed.

Item Type: Journal article
Publication Title: SA Journal of Industrial Psychology
Creators: Hay, A.
Publisher: OpenJournals Publishing
Date: 2002
Volume: 28
Number: 4
ISSN: 0258-5200
Rights: Creative Commons Licence (Attribution 3.0 Unported)
Divisions: Schools > Nottingham Business School
Record created by: EPrints Services
Date Added: 09 Oct 2015 10:54
Last Modified: 09 Jun 2017 13:44

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