The role of visible diversity in retail service quality

Foster, C ORCID: https://orcid.org/0000-0003-2462-5155 and Resnick, S ORCID: https://orcid.org/0000-0002-4471-7594, 2010. The role of visible diversity in retail service quality. In: British Academy of Management Conference (BAM 2010), University of Sheffield, Sheffield, 14-16 September 2010, Sheffield.

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Item Type:	Conference contribution
Creators:	Foster, C. and Resnick, S.
Date:	2010
Divisions:	Schools > Nottingham Business School
Record created by:	EPrints Services
Date Added:	09 Oct 2015 11:00
Last Modified:	09 Jun 2017 13:46
URI:	https://irep.ntu.ac.uk/id/eprint/21387

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