Examining the influence of service quality and secondary influence on the behavioral intention to change Internet service provider

Dwivedi, Y.K., Papazafeiropoulou, A., Willem-Paul, B. and Lal, B. ORCID: 0000-0003-1340-1746, 2010. Examining the influence of service quality and secondary influence on the behavioral intention to change Internet service provider. Information Systems Frontiers, pp. 207-217.

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Item Type:	Journal article
Publication Title:	Information Systems Frontiers
Creators:	Dwivedi, Y.K., Papazafeiropoulou, A., Willem-Paul, B. and Lal, B.
Date:	2010
Identifiers:	Number Type 10.1007/s10796-008-9074-7 DOI
Divisions:	Schools > Nottingham Business School
Record created by:	EPrints Services
Date Added:	09 Oct 2015 11:07
Last Modified:	09 Jun 2017 13:49
URI:	https://irep.ntu.ac.uk/id/eprint/22963

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