The role of gender in service quality

Foster, C. and Resnick, S. ORCID: 0000-0002-4471-7594, 2011. The role of gender in service quality. In: European Association of Education and Research in Commercial Distribution (EAERCD) 16th International Conference on Research in the Distributive Trades, Parma, Italy, 29 June - 1 July 2011, Parma, Italy.

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Item Type:	Conference contribution
Creators:	Foster, C. and Resnick, S.
Date:	2011
Divisions:	Schools > Nottingham Business School
Record created by:	EPrints Services
Date Added:	09 Oct 2015 11:13
Last Modified:	09 Jun 2017 13:53
URI:	https://irep.ntu.ac.uk/id/eprint/24595

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