An assessment of the impact of lean interventions within the UK police service

Barton, H ORCID logoORCID: https://orcid.org/0000-0001-5693-584X and Matthews, R ORCID logoORCID: https://orcid.org/0000-0001-6031-7016, 2017. An assessment of the impact of lean interventions within the UK police service. American Journal of Management, 17 (2), pp. 9-22. ISSN 2165-7998

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Abstract

The police service in England and Wales continues to face intense pressures to manage and reduce budgets while simultaneously maintaining and improving levels of service. In achieving reform, attention has been directed towards the implementation of proven operational improvement frameworks, such as 'lean thinking' taken from the automotive industry. This research draws on contemporary views of 'lean' as a knowledge creation process that is integrated into an absorptive capacity theoretical perspective. The work provides a new perspective on operational improvement within police forces and new insight into how such a reconceptualization may contribute to more successful police transformation.

Item Type: Journal article
Publication Title: American Journal of Management
Creators: Barton, H. and Matthews, R.
Publisher: North American Business Press
Date: 2017
Volume: 17
Number: 2
ISSN: 2165-7998
Divisions: Schools > Nottingham Business School
Record created by: Linda Sullivan
Date Added: 03 Aug 2017 07:28
Last Modified: 07 Jun 2019 13:23
URI: https://irep.ntu.ac.uk/id/eprint/31376

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