Moving beyond feedback: energy behaviour and local engagement in the United Kingdom

Bull, R. ORCID: 0000-0002-4372-3589, Lemon, M., Everitt, D. and Stuart, G., 2015. Moving beyond feedback: energy behaviour and local engagement in the United Kingdom. Energy Research & Social Science, 8, pp. 32-40. ISSN 2214-6296

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The energy savings potential within non-domestic buildings from behaviour change initiatives is well known. Energy efficiency measures can contribute to local, national and EU policy commitments on carbon reduction. Yet, research also shows behaviour change is anything but simple. No-where is this more evident that in local government where municipalities are expected to lead on carbon reduction initiatives whilst operating in challenging political landscapes. This paper reflects on a UK Research Council funded case study exploring the role of engagement in a UK municipality. Innovative feedback tools and user-engagement were developed in an effort to foster a collaborative approach to energy management.

Findings from an analysis of a focus group and a set of semi-structured interviews show encouraging signs with regard to increased user-engagement and digital tools, but barriers remain with regards to the ‘real world’ implementation of innovative, and technologically grounded, approaches. These included a staff reduction programme amidst financial cuts, a risk-averse culture with regard to new technologies, and debate about where responsibilities lie with regards to energy management. While these findings were case specific they have implications for organisations contemplating how technology might support them in workplace engagement for reduced energy use.

Item Type: Journal article
Publication Title: Energy Research & Social Science
Creators: Bull, R., Lemon, M., Everitt, D. and Stuart, G.
Publisher: Elsevier Ltd.
Date: July 2015
Volume: 8
ISSN: 2214-6296
S2214629615000493Publisher Item Identifier
Rights: Crown Copyright © 2015 Published by Elsevier Ltd. This is an open access article under the CC BY license (
Divisions: Schools > School of Architecture, Design and the Built Environment
Record created by: Jill Tomkinson
Date Added: 01 Apr 2019 14:20
Last Modified: 01 Apr 2019 14:20

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