The role of organizational culture and climate for well-being among police custody personnel: a multilevel examination

Werner-de-Sondberg, C.R.M. ORCID: 0000-0002-3849-0303, Karanika-Murray, M. ORCID: 0000-0002-4141-3747, Baguley, T. ORCID: 0000-0002-0477-2492 and Blagden, N. ORCID: 0000-0002-4037-0984, 2021. The role of organizational culture and climate for well-being among police custody personnel: a multilevel examination. International Journal of Environmental Research and Public Health, 18 (12): 6369. ISSN 1661-7827

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United Kingdom Police custody is one of the most challenging of work environments, liable to excessive demands and reduced well-being. Being difficult to access, it is also a much-neglected area of research that has focused on one or two roles, rather than the full range available, and on individual-level research, rather than a more comprehensive multilevel understanding of how organizational culture and climate can simultaneously influence a range of well-being outcomes. The present longitudinal study explored all types of roles, in both the public and private sectors, across seven English police forces and 26 custody sites (N = 333, response rate 46.57%, with repeated returns = 370). The Integrated Multilevel Model of Organizational Culture and Climate (IMMOCC) was applied to examine the organizational-level influences on individual well-being. Results indicated that (1) custody sergeants were most vulnerable to low well-being, followed by publicly contracted detention officers; (2) shared leadership (a source of team cohesion) was linked to four of six well-being outcomes; (3) two sub-components of culture reflected tensions never acknowledged before, especially in respect of role; and (4) reverse relationships existed between well-being outcomes and the dimensions of culture and climate. The findings inform practical recommendations , including resilience training and the need to raise the status of police custody, while also highlighting concerns about private sector scrutiny that may be relevant to other professions.

Item Type: Journal article
Publication Title: International Journal of Environmental Research and Public Health
Creators: Werner-de-Sondberg, C.R.M., Karanika-Murray, M., Baguley, T. and Blagden, N.
Publisher: MDPI AG
Date: 2021
Volume: 18
Number: 12
ISSN: 1661-7827
Rights: Copyright: © 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (
Divisions: Schools > School of Social Sciences
Record created by: Linda Sullivan
Date Added: 14 Jun 2021 13:41
Last Modified: 14 Jun 2021 13:41

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