Cross-cultural comparison of Chinese and Arab consumer complaint behavior in the hotel context

Jahandideh, B., Golmohammadi, A., Meng, F., O‘Gorman, K.D. and Taheri, B. ORCID: 0000-0002-0912-9949, 2014. Cross-cultural comparison of Chinese and Arab consumer complaint behavior in the hotel context. International Journal of Hospitality Management, 41, pp. 67-76. ISSN 0278-4319

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Item Type:	Journal article
Publication Title:	International Journal of Hospitality Management
Creators:	Jahandideh, B., Golmohammadi, A., Meng, F., O‘Gorman, K.D. and Taheri, B.
Publisher:	Elsevier BV
Date:	August 2014
Volume:	41
ISSN:	0278-4319
Identifiers:	Number Type 10.1016/j.ijhm.2014.04.011 DOI 1506316 Other
Divisions:	Schools > Nottingham Business School
Record created by:	Laura Ward
Date Added:	14 Jan 2022 09:56
Last Modified:	14 Jan 2022 09:56
URI:	https://irep.ntu.ac.uk/id/eprint/45325

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