Items where Author is "Bian, X"
 | Up a level |
Group by: Item Type | No Grouping
Number of items: 1.
CHEN, T., MA, K., BIAN, X., ZHENG, C. and DEVLIN, J., 2018. Is high recovery more effective than expected recovery in addressing service failure? — a moral judgment perspective. Journal of Business Research, 82, pp. 1-9. ISSN 0148-2963
