Items where Author is "Borges, LA"
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RAMANATHAN, U., WILLIAMS, N.L., ZHANG, M., SA-NGUANJIN, P., GARZA-REYES, J.A. and BORGES, L.A., 2020. A new perspective of e-trust in the era of social media: insights from customer satisfaction data. IEEE Transactions on Engineering Management. ISSN 0018-9391