Items where Author is "Elliott, D"
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CASSIDY, K., BARON, S., ELLIOTT, D. and EFSTATHIADIS, G., 2013. Marketing managers' perceptions of value cocreation. Service Science, 5 (1), pp. 4-16. ISSN 2164-3970
HARRIS, K., HARRIS, R., ELLIOTT, D. and BARON, S., 2011. A theatrical perspective on service performance evaluation: the customer-critic approach. Journal of Marketing Management, 27 (56), pp. 477-502. ISSN 1472-1376