Items where Author is "Evanschitzky, H"

Journal article

COELHO, F.J., EVANSCHITZKY, H., SOUSA, C.M.P., OLYA, H. and TAHERI, B., 2021. Control mechanisms, management orientations, and the creativity of service employees: symmetric and asymmetric modeling. Journal of Business Research, 132, pp. 753-764. ISSN 0148-2963

TAHERI, B., COELHO, F.J., SOUSA, C.M.P. and EVANSCHITZKY, H., 2017. Mood regulation, customer participation, and customer value creation in hospitality services. International Journal of Contemporary Hospitality Management, 29 (12), pp. 3063-3081. ISSN 0959-6119

PUNJAISRI, K., WILSON, A. and EVANSCHITZKY, H., 2008. Exploring the influences of internal branding on employees' brand promise delivery: implications for strengthening customer-brand relationships. Journal of Relationship Marketing, 7 (4), pp. 407-424. ISSN 1533-2667

PUNJAISRI, K., EVANSCHITZKY, H. and WILSON, A., 2008. Internal branding: an enabler of employees' brand-supporting behaviours. Journal of Service Management, 20 (42), pp. 209-226. ISSN 1757-5818

PUNJAISRI, K., EVANSCHITZKY, H. and WILSON, A., 2008. Internal branding: an enabler of employees' brand-supporting behaviours. Journal of Service Management, 20 (42), pp. 209-226. ISSN 1757-5818