Items where Author is "Gronroos, C"

HOLMQVIST, J., GUEST, D. and GRONROOS, C., 2015. The role of psychological distance in value creation. Management Decision, 53 (7), pp. 1430-1451. ISSN 0025-1747

HOLMQVIST, J., GUEST, D. and GRONROOS, C., 2015. The role of psychological distance in value creation. In: Biannual Naples Forum on Service, Naples, Italy, June 2015.