Items where Author is "Grove, SJ"
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Journal article
DALY, A., BARON, S., DORSCH, M.J., FISK, R.P., GROVE, S.J., HARRIS, K. and HARRIS, R., 2014. Bridging the academia-practitioner divide: the case of "service theater". Journal of Services Marketing, 28 (7), pp. 580-594. ISSN 0887-6045