Items where Author is "Sousa, CMP"
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COELHO, F.J., EVANSCHITZKY, H., SOUSA, C.M.P., OLYA, H. and TAHERI, B., 2021. Control mechanisms, management orientations, and the creativity of service employees: symmetric and asymmetric modeling. Journal of Business Research, 132, pp. 753-764. ISSN 0148-2963
TAHERI, B., COELHO, F.J., SOUSA, C.M.P. and EVANSCHITZKY, H., 2017. Mood regulation, customer participation, and customer value creation in hospitality services. International Journal of Contemporary Hospitality Management, 29 (12), pp. 3063-3081. ISSN 0959-6119
