Items where Author is "Van Jaarsveld, D"
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VAN JAARSVELD, D., RUPP, D., KOUGIANNOU, K. and FORTIN, M., 2014. Customer injustice and CWB: venting and emotional labor as mediators. In: 29th Annual Conference of the Society for Industrial and Organizational Psychology 2014, Honolulu, Hawaii, 15-17 May 2014, Honolulu, Hawaii.