Items where Author is "Wantao, Y"
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Journal article
RAMANATHAN, U., SUBRAMANIAN, N., WANTAO, Y. and VIJAYGOPAL, R., 2017. Impact of customer loyalty and service operations on customer behaviour and firm performance: empirical evidence from UK retail sector. Production Planning & Control, 28 (6-8), pp. 478-488. ISSN 0953-7287
