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Journal article

CASSIDY, K.J., SULLIVAN, M.N. and RADNOR, Z.J., 2021. Using insights from (public) services management to improve student engagement in higher education. Studies in Higher Education, 46 (6), pp. 1190-1206. ISSN 0307-5079

Chapter in book

CASSIDY, K., SULLIVAN, M. and CURRIE, M., 2015. Evaluating student engagement strategies: insights from service management. In: Proceedings of the British Academy of Management (BAM2015) Conference: The Value of Pluralism in Advancing Management Research, Education and Practice, University of Portsmouth, 8-10 September 2015. London: British Academy of Management. ISBN 9780954960889

WEAVER, M., VICKERSTAFF, A. and SULLIVAN, M., 2008. Case study: designing a full-time masters programme for a culturally diverse student population. In: R. ATFIELD and P. KEMP, eds., Enhancing the international learning experience in business and management hospitality leisure sport tourism. Newbury: Threshold Press, pp. 379-394.

Conference contribution

FARRIER-WILLIAMS, E., SULLIVAN, M. and WOODALL, T., 2018. Engagement, ethnography and the student voice: a review and recommendation for research. In: Society for Research in Higher Education Annual Research Conference, Newport, 5-7 December 2018.

CASSIDY, K., GRIMSEY, W., SULLIVAN, M. and BLACKLEY, N., 2018. Working with a sector to deliver real world impact: the case of UK retail. In: Chartered Association of Business Schools Annual Research Conference (Personal Development Workshop), University of Leeds, Leeds, 20 March 2018.

SULLIVAN, M. and CARLISLE, Y., 2017. Personalising the student journey: exploring the impact of personalisation of learning on student behavioural engagement. In: Society for Research in Higher Education (SRHE) Annual Research Conference, Celtic Manor, Newport, Wales, 6-8 December 2017.