Six Sigma service quality: Christian Grönroos revisited

Woodall, T. ORCID: 0000-0002-8949-5577, 2001. Six Sigma service quality: Christian Grönroos revisited. In: AM2001: Academy of Marketing Conference, University of Cardiff, 2-4 July 2001.

Full text not available from this repository.
Item Type: Conference contribution
Creators: Woodall, T.
Date: 2001
Divisions: Schools > Nottingham Business School
Depositing User: EPrints Services
Date Added: 09 Oct 2015 10:41
Last Modified: 09 Jun 2017 13:36
URI: http://irep.ntu.ac.uk/id/eprint/16633

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