Has comprehensive performance assessment been a significant catalyst for improvement in public services in England? A case study of the benefits administration service in local government

MURPHY, P., GREENHALGH, K. and JONES, M., 2010. Has comprehensive performance assessment been a significant catalyst for improvement in public services in England? A case study of the benefits administration service in local government. In: ACIPFAL (Association of CIPFA Lecturers) Annual Conference, Harrogate, 20 June 2010, Harrogate.

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Item Type: Conference contribution
Creators: Murphy, P., Greenhalgh, K. and Jones, M.
Date: 2010
Divisions: Schools > Nottingham Business School
Depositing User: EPrints Services
Date Added: 09 Oct 2015 10:47
Last Modified: 09 Jun 2017 13:39
URI: http://irep.ntu.ac.uk/id/eprint/18268

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