Call centre employees' responses to electronic monitoring: some research findings

Lankshear, G., Cook, P., Mason, D., Coates, S. and Button, G., 2001. Call centre employees' responses to electronic monitoring: some research findings. Work Employment and Society, 15 (3), pp. 595-605. ISSN 0950-0170

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Item Type: Journal article
Publication Title: Work Employment and Society
Creators: Lankshear, G., Cook, P., Mason, D., Coates, S. and Button, G.
Publisher: Sage Publications Ltd.
Place of Publication: London
Date: 2001
Volume: 15
Number: 3
ISSN: 0950-0170
Divisions: Schools > School of Social Sciences
Depositing User: EPrints Services
Date Added: 09 Oct 2015 10:55
Last Modified: 19 Oct 2015 14:38
URI: http://irep.ntu.ac.uk/id/eprint/20136

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