Call centre employees' responses to electronic monitoring: some research findings

Lankshear, G, Cook, P, Mason, D, Coates, S and Button, G, 2001. Call centre employees' responses to electronic monitoring: some research findings. Work Employment and Society, 15 (3), pp. 595-605. ISSN 0950-0170

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Item Type:	Journal article
Publication Title:	Work Employment and Society
Creators:	Lankshear, G., Cook, P., Mason, D., Coates, S. and Button, G.
Publisher:	Sage Publications Ltd.
Place of Publication:	London
Date:	2001
Volume:	15
Number:	3
ISSN:	0950-0170
Divisions:	Schools > School of Social Sciences
Record created by:	EPrints Services
Date Added:	09 Oct 2015 10:55
Last Modified:	19 Oct 2015 14:38
URI:	https://irep.ntu.ac.uk/id/eprint/20136

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