Consumer complaints in public sector services

Seneviratne, M. ORCID: 0000-0003-0885-1267 and Cracknell, S., 1988. Consumer complaints in public sector services. Public Administration, 66 (2), pp. 181-193.

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Item Type: Journal article
Publication Title: Public Administration
Creators: Seneviratne, M. and Cracknell, S.
Date: 1988
Volume: 66
Number: 2
Divisions: Schools > Nottingham Law School
Record created by: EPrints Services
Date Added: 09 Oct 2015 11:10
Last Modified: 09 Jun 2017 13:51
URI: https://irep.ntu.ac.uk/id/eprint/23740

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